Best of 2016 – Growth of App Solutions

Best of 2016 – Growth of App Solutions

Southern Solutions began offering customized applications for Xerox ConnectKey controller based multifunction printers in 2014.  In 2015, Southern Solutions became the first Xerox certified Personalized Application Builder Authorized Developer in the U.S.  We have had a lot of interest in our app solutions from Xerox customers and partners around the globe.  In 2016, our App Solutions revenue grew 611% year over year!

The Contact Us App simplifies the service and supplies process by allowing customers to request service and supplies from their Xerox partner directly from their Xerox MFP.  Currently, there are more than 5,000 Contact Us Apps installed on Xerox devices.  In 2017, we will be introducing additional integration with our Contact Us App including with Xerox’s Partner Print Services program (XPPS).

With the Firmware Connect App, firmware and software updates for Xerox MFPs are automatic thereby increasing customer satisfaction, increasing equipment reliability, increasing network security and decreasing service calls.  There are more than 12,000 Firmware Connect Apps installed on Xerox devices.

Just recently, Southern Solutions launched our newest app, the Email Connect App.  The Email Connect App simplifies the set-up process of Scan to Email on a Xerox device from 16 steps to just 3.

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Other Best of 2016 posts:

About us:

Southern Solutions is a technology company in Southern Maryland providing Print Solutions, Network & IT Solutions and custom Xerox App Solutions.

Through our Print Solutions, we offer sales and support for Xerox copiers & printers.  We also provide supplies & service support for HP, Lexmark, Dell and Brother printers.  Currently we are managing 700 printers in Southern Maryland making more than 2.5 million impressions every month.

With our Network Solutions, we provide Managed Network Services & IT Support to more than 65 small businesses, non-profits and religious organizations in Southern Maryland.  We specialize in proactive support and provide onsite & remote assistance.

Southern Solutions is the first Xerox certified Personalized Application Builder Authorized Developer in the United States.  With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows.  Our apps are installed on more than 16,000 Xerox ConnectKey devices across the globe.

Contact us for more information.