2015.06.24 print solutions customer feedback

Building Relationships with our Clients

With all of our services, JustTech works to build relationships with our clients so we can always understand their current needs and priorities in order to continue to refine our offerings with them.  Technology is always changing and the improvements in technology can bring increases in efficiencies for organizations.  This is true with our Network & IT Solutions and below we outline our process of continuing to understand our clients’ needs.


As we start a relationship with a client for our Managed IT services, we first perform a complete assessment of the organization.  This includes a network audit, security audit, detailed questionnaire and onsite visit.  We review the current state of IT, the client’s desired outcome and opportunities for improvement.


Our Managed IT proposal identifies the current environment and how we can support and improve the network infrastructure.  Our proposed offering may include services, hardware and software to increase efficiencies, increase security and improve workflows.

Account Reviews

Our Solutions Specialists perform account reviews on an ongoing basis to stay informed of the client’s needs and to notify the client of new technologies that may be of value that can benefit the client.  In recent years, these account reviews have been very beneficial to our clients.  New technologies that our clients have moved to include cloud based services, virtualized desktops for shared programs and DNS security protection which is a cloud security platform that provides the first line of defense against threats (including many ransomware type attacks) on the internet wherever users go.

For more information on our Network & IT Solutions, click here.

About Us

Just·Tech is a technology company founded in 2006 providing Print Solutions, Network & IT Solutions, custom Xerox App Solutions, office furniture and office supplies.

From our office in LaPlata, we support the Southern Maryland and Washington DC area.  From our office in Winchester, we support the eastern panhandle of West Virginia and the Shenandoah Valley in Virginia.  From our office in Staunton, we also support Harrisonburg, Charlottesville, Lynchburg and Roanoke.  From our office in Huntington, we support the WV/KY/OH tri-state region including the cities of Charleston, Portsmouth and Ashland.

Through our Print Solutions, we offer sales and support for Xerox copiers & printers. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of impressions every month.

With our Network Solutions, we provide Managed Network Services & IT Support to more than 70 small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.

Just·Tech is the first Xerox certified Personalized Application Builder Authorized Developer in the United States. With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows. There are more than 26,000 apps that we have created installed on Xerox devices across the globe.

Contact us for more information


Tags: , , ,

No comments yet.

Leave a Reply