2015.02.09 Contact Us App Update

Improving the Customer Experience

Many effective processes seem to be tried and true.  No one thought there was an easier way to order pizzas until pizza apps were released for smartphones.  No one thought there was an easier (or more enjoyable) way to request a cab and then Uber came along.  The Contact Us App for Xerox ConnectKey multifunction copiers provides a simple and more enjoyable way to request service, request supplies, return & recycle supplies and provide feedback right on the User Interface.  The Contact Us App improves the customer experience with a process that was thought to be tried and true.  We find that most customers do not want to use the phone anymore and less want to use email.  Version 2 of our Contact Us App will be released soon with even more features that will further improve the customer experience.

Check out an overview video of version 1.5 of our Contact Us App below:

For more information on our Contact Us App, click here.

Contact us for more information on the Contact Us App for Xerox multifunction copiers.

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