During the weekend of September 6th, a lightning storm came through Southern Maryland. Several days later we received the below feedback from one of our customers whose network we manage.
I have been at it over 24 hours trying to get my business internet restored after this weekend’s storms. I could not get anyone from my service provider to come out quicker than 28 hours! Once they arrived I realized I would have some internal issues as well so I called Southern Solutions. They arrived within two hours and had me up and running within an hour. That is customer service! The big boys could learn a lesson or two from Josh and his gang. Thank you Southern Solutions!
Ralph Garner, Cut Sheets (Owings, MD)
At Southern Solutions, we do our best to stay informed on issues such as storms that can cause wide outages and respond as soon as possible. We know that for many companies if the network is not running efficiently, the business cannot run efficiently. Thank you Ralph Garner for your feedback!
For more information on our Managed Network Services, click here.
Southern Solutions is a technology company based in Southern Maryland, specializing in providing office equipment, managed network services, IT support and print management solutions to our customers. Through our partnership with Xerox, we directly manage nearly 1,000 printing units in Southern Maryland. We are currently managing over 35 networks in Southern Maryland and providing IT Support to many more. Through our Print Management Solution, we directly fulfill the toner and supplies for over 1.3 million pages produced every month in Southern Maryland.
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