There is a lot of technology built in to Xerox's ConnectKey controller. Below are 8 distinctive advantages that set it up apart from the competition: Contact Us App - With the Contact Us App, customers can request service, request supplies, order free Xerox Eco boxes for easy return & recycling [...]
Southern Solutions, a Xerox certified Personalized Application Builder Authorized Developer is excited to announce the launch of their newest app, the Firmware Connect App. Firmware Connect makes it even easier to install our Automatic Firmware Updates solution on Xerox multifunction products. Manufacturers for almost every type of technology regularly release [...]
Southern Solutions, a certified Xerox Personalized Application Builder Authorized Developer develops solutions for Xerox ConnectKey products to improve the customer experience. Xerox just made the Contact Us App and Automatic Firmware Updates eligible for Co-Op Reimbursement. With the Contact Us App, customers can request service, request supplies, provide feedback and [...]
The value in automatic firmware updates for Xerox MFPs is for the customer and the partner. Customers will benefit from the increased reliability, decreased service calls and automatic security updates with their Xerox equipment. Xerox partners will benefit from the decreased workload required to update firmware and the increased customer [...]
Southern Solutions has a Firmware Management Support Forum where we post important information for our Xerox partners. This link can be found on the main page for Firmware Management. Our Firmware Management solution includes automatic firmware updates for many Xerox models with ConnectKey and Discovery based controllers. Our solution also [...]
We often get asked by Xerox Partners and service technicians how we perform automatic firmware updates on Xerox multifunction copiers without the systems crashing. Large jumps in firmware from the earliest to the latest version can cause issues with many types of technology in addition to copiers. Many manufacturers [...]
Most copiers have 3-4 new firmware versions (systems software) released every year to fix security issues, operational issues or new compatibility issues. Some updates are to add new functionality. With Southern Solutions’ Firmware Management, firmware updates on many Xerox models are automatic. Automatic firmware updates: Increase equipment reliability Decrease service [...]
