JustTech provides local onsite and remote IT and technical support service to our clients. We wanted to share some recent feedback we have received. Hello Joshua, where do I start, you have an amazing employee named Derron Washington. He helped me work out the issue with our copier today Monday [...]
In the month of March, JustTech provided service support and supply replenishment for over 21 million copies & prints made on thousands of copiers, printers and multifunction printers across 7 states and Washington, D.C.! That is this second time that JustTech has exceeded 20 million copies and prints under management in [...]
Joshua Justice (Founder, Owner, President & CEO at JustTech) and Charles Justice (Senior Vice President & COO at JustTech) are pleased to announced the appointment of Clay Walker to Manager of Technical Support Services at JustTech. Clay Walker joined JustTech as a Senior Technical Analyst in 2012 following a remarkable career working [...]
Southern Solutions field technicians have a combined 60 years of experience in providing service for Xerox products. We have an extensive combined knowledge base that allows us to correct issues quickly. Today's copier and printer technology is more advanced and requires the hardware, software, network configuration and 3rd party applications [...]
Most copiers have 3-4 new firmware versions (systems software) released every year to fix security issues, operational issues or new compatibility issues. Some updates are to add new functionality. With Southern Solutions’ Firmware Management, firmware updates on many Xerox models are automatic. Automatic firmware updates: Increase equipment reliability Decrease service [...]
Southern Solutions would like to welcome our newest employee, Curtis Cropper as a Network/Technical Analyst. Curtis has been with Xerox for 26 years as a Color Technical Specialist and recently obtained a degree in Information Technology. We are excited for Curtis to use his skills in multiple areas of [...]
Southern Solutions provides local technical service support for many Xerox copiers, printers and multifunction devices in Southern Maryland including the WorkCentre, Phaser and ColorQube families of products. Areas we service include Waldorf, La Plata, White Plains, Lexington Park, Leonardtown, Prince Frederick, Owings and areas in between. "Josh and his [...]
Southern Solutions offers support not just for Xerox devices we sell but also for existing devices you may own or acquire through another channel (online, retail store, etc.). Our maintenance plans include on-site service, parts and all supplies (except for paper and staples). We provide support for a [...]
Southern Solutions provides service support and supplies for many printers of multiple manufactures including Xerox, HP, Dell, Brother & Lexmark. We provide support for devices purchased from other providers. Through our Print Management Solution, we install a proactive tool on your network to alert us when your printers need toner [...]
"Michael Eaton came out today to service our new machine. I have to say he went above and beyond the call of duty. He helped us so many ways and I just wanted him to be recognized as such. Again, I just wanted recognize Michael Eaton for a job well [...]
