This month’s Spotlight Interview features Margie Rapkin, Director of Operations who supports our entire company in five states covering six offices. Margie is located at our headquarters in La Plata, Maryland. It was a pleasure to get to know Margie better, and we know that you will enjoy learning more about her, too!
Hi, Margie! Thank you for chatting with us today. Tell us a little about yourself.
I was born and raised in the southern part of New Jersey. I am one of eight children, so I come from a very large family. I went to college for accounting. For a few years, I dealt Roulette & Blackjack at Bally’s in Atlantic City, then moved on to the business industry.
I have been married for over 32 years with two beautiful daughters that I am very proud of. We moved to Maryland back in 1992 for my husbands’ job when my girls were just about to start school. I went back to work a few years later for a Xerox agency for almost ten years and had been working with Josh since he started the agency in 2006 with only one other employee. I already knew the business and was able to help him focus on the sales while I did everything else.
Wow! What a great background! What do you enjoy most about JustTech?
I love that I have been a part of and was able to watch this company grow from two to over 50 employees in the last 13 years. I knew Josh had the insight to make it happen. He is an intelligent, hardworking, awesome person inside and out who cares about his employees and takes part in community events. I like that we are growing and expanding, yet we don’t lose sight of that small-town family feel.
What are your primary responsibilities?
I am the Director of Operations and overlook an excellent Operations Team that handles day-to-day tasks from order to install, billing, renewals, collections, and customer satisfaction. I used to wear the hat of A to Z, but as we grew, I had to hand over a lot of responsibilities.
If a business is considering working with JustTech, what would you tell them?
I would tell them we are a company with a small-town feel, yet we are growing and changing in positive ways with the industry. We are not only a print solutions company; we can also help our customers with network & app solutions. JustTech is the first Xerox Certified Application Builder Authorized Developer in the United States, and we are very proud of that accomplishment.
When you’re not working, what do you like to do in your spare time?
I enjoy taking on DIY projects, spending time with my dog, Brody, and walking in my development. I love to read and belong to a book club in my community where we have lots of fun when we get together each month.
I adore spending time with my girls and my grand furbabies and always look forward to seeing them sometimes on the weekends. My one daughter lives over an hour away, and my other daughter lives over an hour and a half away. Our extended families live in New Jersey, and I love visiting them on special occasions; I don’t get to see enough of them. I lost my father and oldest brother in 1995, and my youngest brother in 2008. My mother thankfully is still with us at the age of 92, and I am lucky enough to spend time with her throughout the year when she can visit us in Maryland.
Thank you for allowing us to talk with you today, Margie! We’ve had a great time! If a customer wanted to reach you, what is the best way to get in contact with you?
A customer can call me at our headquarters in La Plata at 301-632-5555 ext. 100 or e-mail me at firstname.lastname@example.org.
Thank you for all that you do for our company, Margie! It is a pleasure to have you as a member of the JustTech family.