With the Contact Us App, you can communicate with your customers via the User Interface of the Xerox ConnectKey device by posting a message, sharing pictures or embedding your Twitter feed. With your customers you can share company information, industry information, information on new products or information on other services [...]
We have created custom videos for Xerox partners who have signed up with our Contact Us App so they can share with their customers and new prospects. The Contact Us App works on Xerox Connectkey devices and enhances communication with customers and simplifies the service & supplies process. Customers [...]
Southern Solutions has a Firmware Management Support Forum where we post important information for our Xerox partners. This link can be found on the main page for Firmware Management. Our Firmware Management solution includes automatic firmware updates for many Xerox models with ConnectKey and Discovery based controllers. Our solution also [...]
We often get asked by Xerox Partners and service technicians how we perform automatic firmware updates on Xerox multifunction copiers without the systems crashing. Large jumps in firmware from the earliest to the latest version can cause issues with many types of technology in addition to copiers. Many manufacturers [...]
