Initial Network Questionnaire

Thank you for your interest in our Managed IT & Network Solutions! To begin an assessment of your office environment, please complete the Initial Network Questionnaire below and someone from our organization will contact you. If you are unsure of the response, feel free to leave it blank.

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If you are currently working with a JustTech team member, please enter their name here:

1. How many different office locations do you have and what will our support contract entail with each?

2. What are your standard operating hours?

3. What is the numerical breakdown of servers and workstations?

4. What is the numerical breakdown of laptops and desktops?

5. Do you have any remote employees that work from home, another country, or on the road all the time?

6. How many full-time and part-time employees do you have?

7. Do you use a distribution service for marketing emails (i.e. mailchimp)?

8. What do employees use for remote access (VPN, terminal server/RDP, Citrix, etc.)

9. How many employees do you predict on adding over the next year, 2 years, 3 years?

10. Do you use wireless in your office, if so is it secure and do outside people have access?

11. What and who do you use for an ISP? (Cable, DSL, FiOS, T1?) How is your overall network speed?

12. If multiple offices, how do the office locations 'talk' to each other? (VPN, etc.)

13. How many and what type of mobile devices are used by your employees for company access and are they employee or company owned?

14. Are all of your servers in a single location?

15. What is your current backup strategy?

16. What is the most critical application to your company? (CRM, email, other app?) What steps do you currently have in place to make sure this application stays available?

17. How many email addresses does the company utilize and from which service? (Gmail, Office365, On-site Exchange, etc.)

18. What software do you use for Time Tracking? Do you have a support contract with a specialized vendor?

19. What software do you use for Accounting and/or HR? Do you have a support contract?

20. What other 3rd party software does your company use frequently? Do you have support contracts for these?

21. In relation to our IT, what is hosted offsite if anything (website, email, etc.)? Do you use any cloud services?

22. What do you use for spam filtering?

23. What do you use for virus and spyware/malware protection?

24. How often do you replace computers; do you already have a replacement plan in place for this?

25. What are you unhappy about with your current state of IT?

26. What is the overall feeling regarding IT around the office?

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Initial Network Questionnaire

Initial Network Questionnaire

Initial Network Questionnaire

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