Not For Profit2022-05-23T15:45:47+00:00
Not For Profit - Just - Tech - Managed Print Solutions

Testimonials

I have been using JustTech for years. A year ago, I changed careers and when my new place needed a new copier, I quickly thought of JustTech. We now have replaced all three of our copiers with JustTech. They give fair pricing and outstanding customer service all around. I highly recommend JustTech regardless the size of your business.

Mark Pennington, Citizens Assisting and Sheltering the Abused (Hagerstown, Maryland)

Excellent knowledge and customer service. JustTech knows the customers and works in a very efficient and considerate way to meet our needs.

Ann Kovalcik, Camp Marie Retreat Center (Leonardtown, MD)

Reliable and responsive service! Proud to partner with Just Tech – when you support a local business, everyone wins!

Jim Palmer, Loyola on the Potomac (Faulkner, MD)

I wanted to take a moment to let you know how much I appreciate the help and continuing customer service I have received from Kyle McPheters in the purchase, set up, and follow up care of my Xerox VersaLink C405 copier (printer, fax, scanner). Kyle dropped in one day and noticed that I had an older Xerox machine that I was not completely happy with. It had some features that I did not know how to access. He told me about the C405 and answered all of my questions. After the purchase, he made sure to not only call me, but he also stopped by my office to make sure I knew how to fully utilize my new machine and wanted to make sure I was completely happy with it. I have never had that kind of “after-the-sale” care from anyone before; whether it was a car, furniture, appliances, office machines, etc. It will be because of him that I would consider future business with Just Tech.
Lynda Purdy, Plumbers & Pipefitters Local 577 (Portsmouth, OH)
Thanks for having Mike spend the day here helping me out (with network related issues). He has been such a blessing, I could cry!

Laurel James, Tri-County Youth Services Bureau (Waldorf, MD)

JustTech, premier source for Xerox Office Equipment, Network Services, IT Support and Print Management Solutions, has been an invaluable resource for NAMI Southern Maryland during our office relocation by assisting with the network re-connection of our Xerox multifunction copier. This smooth transition was successful due in part to the technological expertise of Clay Walker and Michael Eaton and their commitment to get the job done! Thank you, JustTech!
Shanda Buckler – NAMI Southern Maryland (Hughesville, MD)
JustTech has been providing superior service to The Patuxent Partnership for many years. They are professional and extremely responsive, providing same-day service whenever possible. They have even helped us locate compatible copier parts from other local customers when our system unexpectedly went down. Their willingness to go above and beyond allowed our organization to remain up and running. Thanks to Ed and the entire team at JustTech for everything they do! We look forward to working with JustTech for many more years to come.
The Patuxent Partnership Staff – Patuxent Partnership (Lexington Park, MD)
Our Xerox copier has been the most dependable equipment. We have had very little downtime due to problems with the machine. Ed Warren is the most persistent and expert sales person in Southern Maryland. Thanks for consistently checking on us here at SMCIL!!
Sandy Dent – Southern Maryland Center for Independent Living (Mechanicsville, MD)

The Foundation’s experience with Just·Tech has been excellent. We already had high expectations of your services and you have delivered in every instance. We are especially satisfied with the responsiveness to our trouble calls and other matters. Just·Tech offers an excellent value for service.

Matthew Waldron, George C. Marshall Foundation (Lexington, Virginia)

If an organization was looking for similar services, I would definitely suggest that they meet Just·Tech and compare them against other competitors. Don’t look solely at cost of services, rather consider the expertise and customer service component of the potential relationship. In many respects, IT services are similar from vendor to vendor, but it is the service-oriented culture that Just·Tech has to offer that sets them apart.

Matthew Waldron, George C. Marshall Foundation (Lexington, Virginia)

We work with many not for profit organizations and have observed some common challenges:

Creating high impact event fliers, grants and donation letters.

Studies show that color increases attention by 82%, improves remembrance by 39%, increases comprehension by 73%, and reduces time reading documents by 70%.  Just·Tech provides a full line of color printing products from desktop printers to multifunction devices.  Inline finishing options include stapling, hole punching and booklet making.

Maintaining and often reducing printing budgets.

With Xerox Standard Accounting, controlling printing costs on many multifunction copiers is simple to set-up and to manage.  Xerox’s User Permissions provides advanced control over printing per user, time of day or week and per application.  For example, would you like certain users to print in color and certain users to print in black & white?  Or for all webpages to be printed in black & white and PowerPoint slides to be printed 4-up?   These policies are easy to set up with User Permissions and Application Defaults.

PrintAnyWay provides even more control and security with office printing and copying. This solution also simplifies print charge backs to clients. PrintAnyWay is a print management software provided exclusively by JustTech in the United States. PrintAnyWay provides full functionality including authentication, accounting & Follow-User printing for compatible Xerox multifunction printers and desktop printers and accounting only for any brand of multifunction printer and desktop printer.

The PrintAnyWay Mobile App provides users an additional interface for authentication and to manage their secure printing in compatible Xerox multifunction printers and desktop printers. New features to the mobile app allow users to verify their print history, check final job status, printing date and time, as well as the number of pages printed.

Seamlessly transitioning to a secure cloud fax solution.

Most major phone carriers have announced upcoming discontinuation of analog phone lines and many clients will still need a way to fax in the future. Faxing with Voice Over IP is highly unreliable and not supported by multifunction printer manufacturers. JustTech provides a reliable and secure cloud faxing solution for clients. Many organizations are also moving to cloud fax services because of the significant monthly cost savings as compared to having an analog fax line and the cost savings of not having long distance costs.

With all cloud fax services, clients have to scan in documents and then attach them to an email or upload them to a web portal to send the documents via fax.  A complaint commonly received from clients is how long it takes to fax hard copy documents with cloud fax services because of the multiple steps involved (scan, upload, etc.).  The CloudFax Connector App for Xerox multifunction printers solves this challenge and allows sending hard copy documents through JustTech’s Cloud Fax service as easy as it is with a traditional fax.  Simply scan in and fax!

Providing a simple way for guests to print from their mobile devices.

With the free @PrintByXerox app, users email from their mobile phone or tablet the documents they wish to print to Print@PrintByXerox.com and they receive a code back. The user types the code into the free Print@PrintByXerox App on the Xerox multifunction printer and the documents are instantly printed. Documents to be printed are pulled from the cloud and the user’s mobile device does not have to be on the client’s network. This solution provides an easy and secure mobile print solution!

Creating meaningful scanning workflows.

Creating and following a meaningful scanning workflow is important for many not for profit organizations.  With our Xerox multifunction printers, there are many scanning options available, including: scan to email, network scan, scan to folder and scan to cloud programs including DropBox, Office365 and SharePoint.

Increasing efficiencies with office printing process.

With our managed print solutions, we can centralize the management of all your desktop printers from multiple manufacturers (Xerox, HP, Brother & Dell). We can take control of your print activities and reduce your costs by up to 30%.  We also provide automatic supply ordering and replenishment with no user intervention required.

With the Support Connect App, users can request service, request supplies, provide feedback and order Xerox Eco Boxes for easy return and recycling of supplies right from the Xerox device user interface!  This simple and easy process also provides faster resolution to incidents as needed information to resolve the task is automatically sent from the app including the serial number, meter reads, all supply statuses (including toner, drum, fuser, etc) and all fault codes.

Greater productivity with proactive network support and seamless 3rd party software integration.

We provide network management and IT solutions to many organizations.  We specialize in proactive support & cloud security services and provide remote and on-site support.  Many not for profit organizations utilize 3rd party software for day to day operations and we have vast experience in integrating unique software.

Maintaining the use of Scan to Email.

Studies have shown that Scan to Email is still the #1 way users scan on multifunction printers in the United States. A break in the connection of Scan to Email can be caused by several reasons including a password change for the email account and settings changed by the email provider. When this happens, Scan to Email stops working and the user has to place a service call. The free Email Connect App (developed by JustTech) allows the user to enter in their email address and password and then select their email provider on the Xerox multifunction printer. Updated Scan to Email settings are instantly written to the Xerox device and Scan to Email is again working!

Increased security in the office and at all points of access to the network.

Xerox Image Overwrite Security provides a triple pass overwrite algorithm to ensure all data is unrecoverable after every copy, print, scan and fax job is performed on a multifunction printer.  When performed after every job, Image Overwrite is fast.  Also, Xerox is the only vendor to provide McAfee built-in security that protects the multifunction printers from outside threats.  Nothing can run on the device unless whitelisted.

With our Network Security Solution, we protect your network against internal and external threats.  This advanced firewall protection provides wireless protection as well which is often an overlooked vulnerability in customers’ networks.  When employees and guests connect to clients’ WiFi, the clients’ networks are susceptible from anything on these mobile devices.  With our solution, new threats are protected against as they are discovered ensuring you have the latest protection for your network and that information is secure and safe!

Our DNS Protection for workstations (computers & laptops) is a cloud security platform that provides the first line of defense against threats (including many ransomware type attacks) on the internet wherever users go. This solution blocks malicious destinations before a connection is ever established. This is an additional layer of network security and content filtering and highly recommended to prevent intruders.

New software and firmware is released on a regular basis for copiers and printers.  This software is traditionally updated manually by the end user which can leave devices with out of date software and networks susceptible to recent network threats. With the Firmware Connect App, when firmware and software updates are released by Xerox and approved by JustTech, updates to the copiers and printers are overnight.  This ensures devices have the latest software updates which include security patches for newly discovered threats and that information on the network is protected!

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