I wanted to take a moment to let you know how much I appreciate the help and continuing customer service I have received from Kyle McPheters in the purchase, set up, and follow up care of my Xerox VersaLink C405 copier (printer, fax, scanner). Kyle dropped in one day and noticed that I had an older Xerox machine that I was not completely happy with. It had some features that I did not know how to access. He told me about the C405 and answered all of my questions. After the purchase, he made sure to not only call me, but he also stopped by my office to make sure I knew how to fully utilize my new machine and wanted to make sure I was completely happy with it. I have never had that kind of “after-the-sale” care from anyone before; whether it was a car, furniture, appliances, office machines, etc. It will be because of him that I would consider future business with Just Tech.
Lynda Purdy, Plumbers & Pipefitters Local 577 (Portsmouth, OH)
Thanks for having Mike spend the day here helping me out (with network related issues). He has been such a blessing, I could cry!
Laurel James, Tri-County Youth Services Bureau (Waldorf, MD)
JustTech, premier source for Xerox Office Equipment, Network Services, IT Support and Print Management Solutions, has been an invaluable resource for NAMI Southern Maryland during our office relocation by assisting with the network re-connection of our Xerox multifunction copier. This smooth transition was successful due in part to the technological expertise of Clay Walker and Michael Eaton and their commitment to get the job done! Thank you, JustTech!
Shanda Buckler – NAMI Southern Maryland (Hughesville, MD)
JustTech has been providing superior service to The Patuxent Partnership for many years. They are professional and extremely responsive, providing same-day service whenever possible. They have even helped us locate compatible copier parts from other local customers when our system unexpectedly went down. Their willingness to go above and beyond allowed our organization to remain up and running. Thanks to Ed and the entire team at JustTech for everything they do! We look forward to working with JustTech for many more years to come.
The Patuxent Partnership Staff – Patuxent Partnership (Lexington Park, MD)
Our Xerox copier has been the most dependable equipment. We have had very little downtime due to problems with the machine. Ed Warren is the most persistent and expert sales person in Southern Maryland. Thanks for consistently checking on us here at SMCIL!!
Sandy Dent – Southern Maryland Center for Independent Living (Mechanicsville, MD)
We work with many not for profit organizations and have observed some common challenges:
Creating high impact event fliers, grants and donation letters.
Studies show that color increases attention by 82%, improves remembrance by 39%, increases comprehension by 73%, and reduces time reading documents by 70%. Just·Tech provides a full line of color printing products from desktop printers to multifunction devices. Inline finishing options include stapling, hole punching and booklet making.
Maintaining and often reducing printing budgets.
With Xerox Standard Accounting, controlling printing costs on many multifunction copiers is simple to set-up and to manage. Xerox’s User Permissions provides advanced control over printing per user, time of day or week and per application. For example, would you like certain users to print in color and certain users to print in black & white? Or for all webpages to be printed in black & white and PowerPoint slides to be printed 4-up? These policies are easy to set up with User Permissions and Application Defaults.
Creating meaningful scanning workflows.
Creating and following a meaningful scanning workflow is important for many not for profit organizations. With our Xerox multifunction printers, there are many scanning options available, including: scan to email, network scan, scan to folder and scan to cloud programs including DropBox, Office365 and SharePoint.
Increasing efficiencies with office printing process.
With our managed print solutions, we can centralize the management of all your desktop printers from multiple manufacturers (Xerox, HP, Brother & Dell). We can take control of your print activities and reduce your costs by up to 30%. We also provide automatic supply ordering and replenishment with no user intervention required.
With the Support Connect App, users can request service, request supplies, provide feedback and order Xerox Eco Boxes for easy return and recycling of supplies right from the Xerox device user interface! This simple and easy process also provides faster resolution to incidents as needed information to resolve the task is automatically sent from the app including the serial number, meter reads, all supply statuses (including toner, drum, fuser, etc) and all fault codes.
Greater productivity with proactive network support and seamless 3rd party software integration.
We provide network management and IT solutions to many organizations. We specialize in proactive support & cloud security services and provide remote and on-site support. Many not for profit organizations utilize 3rd party software for day to day operations and we have vast experience in integrating unique software.
Increased security in the office and at all points of access to the network.
Xerox Image Overwrite Security provides a triple pass overwrite algorithm to ensure all data is unrecoverable after every copy, print, scan and fax job is performed on a multifunction printer. When performed after every job, Image Overwrite is fast. Also, Xerox is the only vendor to provide McAfee built-in security that protects the multifunction printers from outside threats. Nothing can run on the device unless whitelisted.
With our Network Security Solution, we protect your network against internal and external threats. This advanced firewall protection provides wireless protection as well which is often an overlooked vulnerability in customers’ networks. When employees and guests connect to clients’ WiFi, the clients’ networks are susceptible from anything on these mobile devices. With our solution, new threats are protected against as they are discovered ensuring you have the latest protection for your network and that information is secure and safe!
Our DNS Protection for workstations (computers & laptops) is a cloud security platform that provides the first line of defense against threats (including many ransomware type attacks) on the internet wherever users go. This solution blocks malicious destinations before a connection is ever established. This is an additional layer of network security and content filtering and highly recommended to prevent intruders.
New software and firmware is released on a regular basis for copiers and printers. This software is traditionally updated manually by the end user which can leave devices with out of date software and networks susceptible to recent network threats. With the Firmware Connect App, when firmware and software updates are released by Xerox and approved by JustTech, updates to the copiers and printers are overnight. This ensures devices have the latest software updates which include security patches for newly discovered threats and that information on the network is protected!