We had the opportunity to chat with Jen Bonner, Regional Manager at our Morgantown, West Virginia location. Jen provided us with some great insight into what it is like working within JustTech, and why she enjoys being a part of the company.
Hi, Jen! Thanks for taking the time to talk with us today. Can you tell us a little bit about yourself?
I grew up in Morgantown. My dad, Bob Klein, who you interviewed previously, was a Xerox Direct employee and agency owner, so I was exposed to the business and industry as I was growing up.
I went to school at Penn State and was a business major; I majored in marketing with a minor in business law. From there, I ended up taking a sales position with Xerox Corporation, where I represented large accounts in the DC Metro area. I was there from 2005 until 2012.
When I was pregnant with my first child, I transferred to Pittsburgh and became the Production Solutions Specialist. Both my husband and I moved and worked there for a couple of years. In 2015, I came back to Morgantown and started working with my parents at the agency and helped my dad run what was Document Solutions at the time, leading up to our merger with JustTech, which happened in October of last year.
Once we joined JustTech, I became the Regional Manager. If anything, it just gave me the ability to grow sales and revenue in this area. Before JustTech, I was wearing every hat; we just didn’t have the infrastructural backbone that JustTech had in place. Now we have more resources and were able to hire two additional reps that are under me.
You have quite the experience! What do you like most about being a part of JustTech?
What I like about JustTech is that we are a company that is really open to change and ideas. We are constantly evolving as the industry changes. While we are really good at Xerox, we are always looking at new ways we can help our customers and be creative with new solutions. JustTech is an innovative place to work and a good size, too. We have a very good infrastructure and support system.
Another big thing is just connecting with the community and being looked at as a local business that is really involved in the community. Whether it’s through my customer base or a community event that is going on, it’s a really great way to stay connected to the community and provide great service. Our kids all go to school here, we work here; as a working mom, it’s important to me that a company values family and offers flexibility, which this company is great at doing.
We love those things, too! What are your main responsibilities here?
I am tasked with supporting sales reps that are out in the field and helping them to really drive the growth in their territory from a sales and revenue standpoint. I also do sales and marketing strategies for our region, so I still have a handful of accounts that I handle myself. Training is important, too. For both of my sales reps who came on less than a year ago, I am bringing them up to speed, so they are self-sufficient.
If a company is considering working with JustTech, what would you tell them?
We are not just a copier company. They should consider us because we look at how we can help them grow their business and make the changes that are important to them. We look at it more like a partnership. While we do offer some products like Xerox copiers and printers, and software, we are also a manger of IT providers. We are a one-stop-shop. We aren’t just looking at your copier and walking away -We’re looking at the security of your network, managing costs, and securing your data. Everything is connected in this bubble of technology.
When you’re off the clock, what do you like to do in your spare time?
I spend a lot of time with my family; we all live in Morgantown. I’ve got my parents here, my sister, who has two kids, my brother, who also works for JustTech as one of our technicians and has two kids as well, my grandma who is 93. I really love to do yoga and just spend time with our friends; we have a lot of friends who have kids and make our downtime as fun as possible.
Thank you for chatting with us today, Jen! If a customer needed to reach you, what is the best way to contact you?
The quickest and easiest way to reach me is by contacting our Morgantown office at 304-291-5775, ext 1531.
Thank you for all that you do, Jen! It was a pleasure getting to know you better.
Just·Tech is a technology company and has been keeping more than 3,000 clients happy since 2006 in providing our Print Solutions, Network & IT Solutions and custom Xerox App Solutions.
From our office in LaPlata, we support the Southern Maryland and Washington DC area. From our office in Winchester, we support the eastern panhandle of West Virginia and the Shenandoah Valley in Virginia. From our office in Harrisonburg, we support West Central Virginia. From our office in Staunton, we also support Charlottesville, Lynchburg and Roanoke. From our office in Morgantown, we support North Central West Virginia including the cities of Fairmont, Clarksburg & Elkins. From our office in Huntington, we support the WV/KY/OH tri-state region including the cities of Charleston, Portsmouth and Ashland.
Through our Print Solutions, we offer sales and support for Xerox multifunction copiers & printers. JustTech is a Strategic Xerox Partner and one of the top fifteen Xerox partners in the country. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of copies & prints every month.
With our Network Solutions, we provide Managed Network Services & IT Support to more than a 100 small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.
Just·Tech is the first Xerox certified Personalized Application Builder Authorized Developer in the United States. With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows. There are more than 45,000 apps that we have created installed on Xerox devices across the globe.
Contact us for more information.