We are proud to introduce the new Support Connect App for Xerox ConnectKey, AltaLink and VersaLink multifunction printers! The Support Connect App replaces the highly popular Contact Us App and provides additional features. With the Support Connect App, users can request service, request supplies, provide feedback and order Xerox Eco Boxes for easy return and recycling of supplies right from the device user interface! There are more than 6,000 of these apps installed globally.
With the service and supply requests, the Xerox service provider instantly receives all needed information to resolve the incident including serial number, meter reads, all supply statuses (including toner, drum, fuser, etc) and all fault codes. This provides faster resolution to service and supply incidents and increased up-time.
Check out new images from the Support Connect App below and a brief video overview of the app.
Check out this video preview:
Just·Tech is a technology company founded in 2006 providing Print Solutions, Network & IT Solutions, custom Xerox App Solutions, office furniture and office supplies.
Through our Print Solutions, we offer sales and support for Xerox copiers & printers. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of impressions every month.
With our Network Solutions, we provide Managed Network Services & IT Support to more than 70 small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.
Just·Tech is the first Xerox certified Personalized Application Builder Authorized Developer in the United States. With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows. There are more than 22,000 apps that we have created installed on Xerox devices across the globe.
Contact us for more information.