Comparable Alternatives to Traditional Scan to Email

End of Basic Authentication Support – Action Required

Microsoft is ending support for Basic Authentication in October 2025, a method commonly used by multifunction printers (MFPs) for the Scan to Email function. Google Workspace already ended support for Basic Auth on May 1, 2025. While Basic Auth still works for free individual Google accounts, this may change soon.

Most MFPs cannot authenticate via OAuth 2.0, the modern and secure replacement method now required by both Microsoft and Google.

Impact on Scan to Email

If your printer uses Basic Authentication to send scanned documents via email, this functionality will stop working unless an alternative is implemented.

Xerox Alternative Solutions

1. Scan to Cloud Email App (Free)

A simple, secure replacement for traditional Scan to Email. Works with Xerox ConnectKey-enabled devices.

Key features:

Send to one or multiple email recipients
Save and manage up to 50 recipients within the app
Rename scans and add date/time with one touch
Add a reply-to address
Type a message directly from the printer device user interface
No Microsoft or Google credentials required

Click to learn more on the Scan to Cloud Email App.

2. Connect for Exchange Online App (Licensed)

Designed for businesses using Microsoft Exchange Online. Also compatible with Xerox ConnectKey-enabled devices.

Key features:

Send scans via your Exchange Online account
Access Global Address Book or Personal Contacts
Login via Microsoft credentials or scan a QR code using mobile device
Supports Single Sign-On (SSO) if enabled

Click to learn more on the Connect for Exchange Online App.

These apps may be easily downloaded and installed via Xerox’s App Gallery.

To ensure continued functionality of your Scan to Email workflows, plan to migrate to one of these alternatives before October 2025. Let us know if you need assistance evaluating or deploying these solutions.

About Just·Tech
Just·Tech, a 2020 & 2021 Inc. 5000 designee and a 2023 & 2024 CRN MSP 500 honoree is a technology company and has been keeping more than 2,000 clients happy since 2006 in providing our Print Solutions, Network & IT Solutions, Cloud Fax and custom Xerox App Solutions.

Areas we support:

Washington DC Metropolitan area including parts of Virginia & Maryland and also Southern Maryland
Northern Virginia, Eastern Panhandle of West Virginia and the Shenandoah Valley in Virginia
North Eastern Virginia and the Northern Neck of Virginia including the cities of Fredericksburg & Stafford
West Central Virginia including the cities of Harrisonburg, Staunton & Charlottesville
South Western Virginia including the cities of Lynchburg and Roanoke
North Central West Virginia including the cities of Morgantown, Fairmont, Clarksburg & Elkins
WV/KY/OH tri-state region including the cities of Huntington, Charleston, Ashland and Portsmouth

Through our Print Solutions, we offer sales and support for Xerox multifunction copiers & printers. Just·Tech is a Xerox Diamond Partner and one of the top ten Xerox partners in the country. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of copies & prints every month.

With our Network Solutions, we provide Managed Network Services & IT Support to hundreds of small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.

Just·Tech is the first Xerox certified Personalized Application Builder Authorized Developer in the United States. With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows. Just·Tech is the exclusive reseller in the U.S. of the most affordable and complete print management app solution, PrintAnyWay. There are more than 100,000 apps that we have created installed on Xerox devices across the globe.