Southern Solutions’ Contact Us App enhances communication with our customers and simplifies the service & supplies process. This new innovative app works on Xerox ConnectKey multifunction devices and is absolutely free for our customers to use. Features include request service, request supplies and return & recycle supplies. With version 1.5, we have added the ability to provide feedback right from the device. Check out the video below for a quick overview. This video will be viewed best by clicking the icon in the bottom right hand corner to make the video full screen.
With our Contact Us App, security should not be a concern since no data is transmitted from the device unless the user presses the submit button. In addition, we have used SSL encryption in the communication between our hosted app and our server.
Since our app is hosted, we can instantly update it to provide new information or additional features. We hope you find this new technology useful and enjoy the simplified process of requesting service, ordering supplies, providing feedback and returning & recycling supply items.