It is my pleasure to recommend the business services of Just-Tech. During the past years, our team has worked directly with Eric Chrisman, Solutions Specialist at JustTech on numerous contracts for business necessities.
The company offers top-notch quality, services and rates. Across the board, we are always pleased with their work. One project illustrates their attention to detail and concern for quality. We now have a Xerox WorkCentre 7845 that is efficient and meets the demands of administrative and accounting staff. Just-Tech has accommodated the business needs of other Greenway office locations in the past year.
We received more than double the return from the previous year’s using a different company. We believe that their creativity, knowledge and customer service led to that success. Please consider JustTech for your corporate machine and service needs. I recommend them and look forward to working with them again. Please contact us at 540-662-4185 if you require further information.
Bettie Lamberson, Greenway Engineering (Winchester, VA)
You folks have provided the best customer service I’ve received from any company all year. It is the absolute truth. From Ed stopping by every once in a while to check on things (and handling anything we throw at him), to you letting us know when something might benefit us and taking the time to visit and discuss, to Margie being nothing but helpful and pleasant to deal with, to your techs helping in any way that they can. Not one person on the staff at JustTech has failed to provide the best in customer service and I always say it’s a breath of fresh air. And that is what keeps us coming back. So THANK YOU for a great 2012!
Candace McKay, Cherry Cove Land Development (Lexington Park, MD)
I just wanted to take a minute to let you know that we think Ed is the ‘awesomest’ rep that you have ever sent us! He checks with us every few months, even if to just to say hello. In this day and age of poor customer service, we wanted to send kudos to Ed. We truly believe that he appreciates his clients and seeks our best interest.
Karlene McGibbon, Wildewood Group (California, MD)
Just·Tech works with many engineering and related organizations and has observed some common challenges:
Creating high impact proposals and presentations.
Studies show that color increases attention by 82%, improves remembrance by 39%, increases comprehension by 73%, and reduces time reading documents by 70%. Just·Tech provides a full line of color printing products from desktop printers to multifunction devices. We offer devices with high printing resolution that create eye catching documents. Inline finishing options include stapling, hole punching and booklet making.
Maintaining and often reducing printing budgets.
With Xerox Standard Accounting, controlling printing costs on many multifunction copiers is simple to set-up and to manage. Xerox’s User Permissions provides advanced control over printing per user, time of day or week and per application. For example, would you like certain users to print in color and certain users to print in black & white? Or for all webpages to be printed in black & white and PowerPoint slides to be printed 4-up? These policies are easy to set up with User Permissions and Application Defaults.
PrintAnyWay provides even more control and security with office printing and copying. This solution also simplifies print charge backs to clients. PrintAnyWay is a print management software provided exclusively by JustTech in the United States. PrintAnyWay provides full functionality including authentication, accounting & Follow-User printing for compatible Xerox multifunction printers and desktop printers and accounting only for any brand of multifunction printer and desktop printer.
The PrintAnyWay Mobile App provides users an additional interface for authentication and to manage their secure printing in compatible Xerox multifunction printers and desktop printers. New features to the mobile app allow users to verify their print history, check final job status, printing date and time, as well as the number of pages printed.
Creating meaningful scanning workflows.
Creating and following a meaningful scanning workflow is important for many engineering organizations. With our Xerox multifunction printers, there are many scanning options available, including: scan to email, network scan, scan to folder and scan to cloud programs including DropBox, Office365 and SharePoint.
Increasing efficiencies with office printing process.
With our managed print solutions, we can centralize the management of all your desktop printers from multiple manufacturers (Xerox, HP, Brother & Dell). We can take control of your print activities and reduce your costs by up to 30%. We also provide automatic supply ordering and replenishment with no user intervention required.
With the Support Connect App, users can request service, request supplies, provide feedback and order Xerox Eco Boxes for easy return and recycling of supplies right from the Xerox device user interface! This simple and easy process also provides faster resolution to incidents as needed information to resolve the task is automatically sent from the app including the serial number, meter reads, all supply statuses (including toner, drum, fuser, etc) and all fault codes.
Greater productivity with proactive network support and seamless 3rd party software integration.
We provide network management and IT solutions to many organizations. We specialize in proactive support & cloud security services and provide remote and on-site support. Many engineering organizations utilize 3rd party software for day to day operations and we have vast experience in integrating unique software.
Increased security in the office and at all points of access to the network.
Xerox Image Overwrite Security provides a triple pass overwrite algorithm to ensure all data is unrecoverable after every copy, print, scan and fax job is performed on a multifunction printer. When performed after every job, Image Overwrite is fast. Also, Xerox is the only vendor to provide McAfee built-in security that protects the multifunction printers from outside threats. Nothing can run on the device unless whitelisted.
With our Network Security Solution, we protect your network against internal and external threats. This advanced firewall protection provides wireless protection as well which is often an overlooked vulnerability in customers’ networks. When employees and guests connect to clients’ WiFi, the clients’ networks are susceptible from anything on these mobile devices. With our solution, new threats are protected against as they are discovered ensuring you have the latest protection for your network and that information is secure and safe!
Our DNS Protection for workstations (computers & laptops) is a cloud security platform that provides the first line of defense against threats (including many ransomware type attacks) on the internet wherever users go. This solution blocks malicious destinations before a connection is ever established. This is an additional layer of network security and content filtering and highly recommended to prevent intruders.
New software and firmware is released on a regular basis for copiers and printers. This software is traditionally updated manually by the end user which can leave devices with out of date software and networks susceptible to recent network threats. With the Firmware Connect App, when firmware and software updates are released by Xerox and approved by JustTech, updates to the copiers and printers are overnight. This ensures devices have the latest software updates which include security patches for newly discovered threats and that information on the network is protected!
Seamlessly transitioning to a secure cloud fax solution.
Most major phone carriers have announced upcoming discontinuation of analog phone lines and many clients will still need a way to fax in the future. Faxing with Voice Over IP is highly unreliable and not supported by multifunction printer manufacturers. JustTech provides a reliable and secure cloud faxing solution for clients. Many organizations are also moving to cloud fax services because of the significant monthly cost savings as compared to having an analog fax line and the cost savings of not having long distance costs.
With all cloud fax services, clients have to scan in documents and then attach them to an email or upload them to a web portal to send the documents via fax. A complaint commonly received from clients is how long it takes to fax hard copy documents with cloud fax services because of the multiple steps involved (scan, upload, etc.). The CloudFax Connector App for Xerox multifunction printers solves this challenge and allows sending hard copy documents through JustTech’s Cloud Fax service as easy as it is with a traditional fax. Simply scan in and fax!
Providing a simple way for guests to print from their mobile devices.
With the free @PrintByXerox app, users email from their mobile phone or tablet the documents they wish to print to Print@PrintByXerox.com and they receive a code back. The user types the code into the free Print@PrintByXerox App on the Xerox multifunction printer and the documents are instantly printed. Documents to be printed are pulled from the cloud and the user’s mobile device does not have to be on the client’s network. This solution provides an easy and secure mobile print solution!
Maintaining the use of Scan to Email.
Studies have shown that Scan to Email is still the #1 way users scan on multifunction printers in the United States. A break in the connection of Scan to Email can be caused by several reasons including a password change for the email account and settings changed by the email provider. When this happens, Scan to Email stops working and the user has to place a service call. The free Email Connect App (developed by JustTech) allows the user to enter in their email address and password and then select their email provider on the Xerox multifunction printer. Updated Scan to Email settings are instantly written to the Xerox device and Scan to Email is again working!
Migrating on-premises print servers to the cloud.
For many clients, moving servers to the cloud is a key objective and for some, the only on-premises servers remaining are print servers. JustTech provides a reliable and secure cloud print server solution for clients. This cloud solution simplifies printer driver management and eliminates on-premises print servers and also improves network security. JustTech’s Cloud Print Server is a true SaaS (Software as a Service) platform that provides companies of every size an easy to use, scale, serverless printing infrastructure. This platform supports native print drivers while keeping print jobs local.
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