Beginning March 2026, Microsoft will permanently disable Basic Authentication for SMTP AUTH in Exchange Online. This authentication method, which transmits usernames and passwords in plain text, will no longer be supported. As a result, the traditional Scan to Email method of scanning on a multifunction printer will stop working if configured with Basic Authentication. Options for resolution include transitioning to OAuth 2.0 (for compatible Xerox devices) or transition to a comparable alternative to Scan to Email functionality.
Xerox has released firmware updates that enable OAuth 2.0 support across its printer and multifunction device portfolio. For a list of supported Xerox devices, click here.
Comparable alternatives to Scan to Email functionality:
After the firmware is downloaded and installed on the Xerox device, OAuth 2.0 will need to be enabled. Below are screenshots of the process to enable OAuth 2.0 on the Xerox device’s Web Interface.
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About Just·Tech
Just·Tech, a 2020 & 2021 Inc. 5000 designee and a 2023 & 2024 CRN MSP 500 honoree is a technology company and has been keeping more than 2,000 clients happy since 2006 in providing our Print Solutions, Network & IT Solutions, Cloud Fax and custom Xerox App Solutions.
Areas we support:
- Washington DC Metropolitan area including parts of Virginia & Maryland and also Southern Maryland
- Northern Virginia, Eastern Panhandle of West Virginia and the Shenandoah Valley in Virginia
- North Eastern Virginia and the Northern Neck of Virginia including the cities of Fredericksburg & Stafford
- West Central Virginia including the cities of Harrisonburg, Staunton & Charlottesville
- South Western Virginia including the cities of Lynchburg and Roanoke
- North Central West Virginia including the cities of Morgantown, Fairmont, Clarksburg & Elkins
- WV/KY/OH tri-state region including the cities of Huntington, Charleston, Ashland and Portsmouth
Through our Print Solutions, we offer sales and support for Xerox multifunction copiers & printers. Just·Tech is a Xerox Diamond Partner and one of the top ten Xerox partners in the country. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of copies & prints every month.
With our Network Solutions, we provide Managed Network Services & IT Support to hundreds of small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.
Just·Tech is the first Xerox certified Personalized Application Builder Authorized Developer in the United States. With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows. Just·Tech is the exclusive reseller in the U.S. of the most affordable and complete print management app solution, PrintAnyWay. There are more than 100,000 apps that we have created installed on Xerox devices across the globe.
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