Enhance Communication and Simplify Processes
Just·Tech’s Support Connect App (previously known as the Contact Us App) for Xerox ConnectKey, AltaLink & VersaLink devices will enhance communication with your customers and simplify the service & supplies process. The app is hosted and can be updated with new information or new functionality instantly. From the Support Contact App, customers can perform many tasks right on the user interface, including:
- Requesting Service
- Requesting Supplies
- Requesting Xerox Eco Boxes for Easy Return and Recycling of Supplies
- Providing Feedback
Partners can communicate with their customers in real-time via the Support Contact App by:
- Sharing a New Message
- Sharing New Pictures
We will re-brand the Support Connect App for your business and provide hosting and ongoing support. The app is simple to install (via Xerox’s Partner App Gallery), simple to manage and simple to update or change information.
In this Information Age, customers are looking for ways to more easily communicate with their business partners and that is exactly what this app provides. Please check out the overview video and contact us for more information.