Joshua Justice, President of Southern Solutions recently presented the Contact Us App and Firmware Connect App at a Xerox Industry Analyst press event in New York City.  These app solutions for Xerox multifunction copiers & printers were very well received by those in attendance.

With the Contact Us App, customers can request service, request supplies, provide feedback and order free Xerox Eco boxes to return supplies right on the ConnectKey user interface.  Partners can instantly share pictures, social media feeds, messages and new product & service announcements with customers. Click here for more information.

Manufacturers of virtually every type of technology regularly release new firmware or systems software versions for their products, including for computers, mobile phones, cables boxes and multifunction copiers.  With the Firmware Connect App, firmware updates are automatic. Automatic firmware updates increase customer satisfaction, increase equipment reliability, increase network security, decrease service calls and decrease partner workload as updates can often take an hour to perform on-site.  Updates are performed sequentially in order of approved firmware versions to ensure perfect and continuous operations.  Click here for more information.

Check out some of the press we received from the event:


Contact us for more information on our app solutions.