Hi Alex, I’d just like to take the time to say “thank you” to you and your team for the exceptional service we receive. It’s a real pleasure not to have to call and order toner, toner waste cartridges, etc. (and for these items to arrive automatically). It takes a load off my mind and they seem to arrive at just the right time! Keep up the good work!
Marsha Stiner, Town of North Beach (North Beach, MD)
Just·Tech works with many state & local organizations and has observed some common challenges:
Maintaining and often reducing printing budgets.
With Xerox Standard Accounting, controlling printing costs on many multifunction copiers is simple to set-up and to manage. Xerox’s User Permissions provides advanced control over printing per user, time of day or week and per application. For example, would you like certain users to print in color and certain users to print in black & white? Or for all webpages to be printed in black & white and PowerPoint slides to be printed 4-up? These policies are easy to set up with User Permissions and Application Defaults.
Increased security in the office and at all points of access to the network.
Xerox Image Overwrite Security provides a triple pass overwrite algorithm to ensure all data is unrecoverable after every copy, print, scan and fax job is performed on a multifunction printer. When performed after every job, Image Overwrite is fast. Also, Xerox is the only vendor to provide McAfee built-in security that protects the multifunction printers from outside threats. Nothing can run on the device unless whitelisted.
With our Network Security Solution, we protect your network against internal and external threats. This advanced firewall protection provides wireless protection as well which is often an overlooked vulnerability in customers’ networks. When employees and guests connect to clients’ WiFi, the clients’ networks are susceptible from anything on these mobile devices. With our solution, new threats are protected against as they are discovered ensuring you have the latest protection for your network and that information is secure and safe!
Our DNS Protection for workstations (computers & laptops) is a cloud security platform that provides the first line of defense against threats (including many ransomware type attacks) on the internet wherever users go. This solution blocks malicious destinations before a connection is ever established. This is an additional layer of network security and content filtering and highly recommended to prevent intruders.
New software and firmware is released on a regular basis for copiers and printers. This software is traditionally updated manually by the end user which can leave devices with out of date software and networks susceptible to recent network threats. With the Firmware Connect App, when firmware and software updates are released by Xerox and approved by JustTech, updates to the copiers and printers are overnight. This ensures devices have the latest software updates which include security patches for newly discovered threats and that information on the network is protected!
Creating meaningful scanning workflows.
Creating and following a meaningful scanning workflow is important for many state & local organizations. With our Xerox multifunction printers, there are many scanning options available, including: scan to email, network scan, scan to folder and scan to cloud programs including DropBox, Office365 and SharePoint.
Quick response time for service concerns on office printing technology.
Just·Tech provides local support and fast response for service concerns on your office printers and copiers. Our technicians are highly skilled, have much experience and receive ongoing training. During a service visit, we proactively inspect your entire unit to ensure there are no other issues.
Increasing efficiencies with office printing process.
With our managed print solutions, we can centralize the management of all your desktop printers from multiple manufacturers (Xerox, HP, Brother & Dell). We can take control of your print activities and reduce your costs by up to 30%. We also provide automatic supply ordering and replenishment with no user intervention required.
With the Support Connect App, users can request service, request supplies, provide feedback and order Xerox Eco Boxes for easy return and recycling of supplies right from the Xerox device user interface! This simple and easy process also provides faster resolution to incidents as needed information to resolve the task is automatically sent from the app including the serial number, meter reads, all supply statuses (including toner, drum, fuser, etc) and all fault codes.
Greater productivity with proactive network support and seamless 3rd party software integration.
We provide network management and IT solutions to many organizations. We specialize in proactive support & cloud security services and provide remote and on-site support. Many state & local organizations utilize 3rd party software for day to day operations and we have vast experience in integrating unique software.