JustTech celebrates exceptional client loyalty, outstanding customer satisfaction, and the dedicated team members who make it possible.
October 2026 – JustTech, a leading provider of Managed IT Services, cybersecurity solutions, managed print services, and office technology throughout the Mid-Atlantic region, is proud to announce that the company achieved an impressive 100% client retention rate among its Managed IT Services clients during the third quarter of 2026.
This outstanding achievement significantly exceeds the reported national industry average of 81% and reflects JustTech’s commitment to delivering reliable technology solutions, responsive customer service, and long-term partnerships with businesses and organizations.
While technology continues to evolve, JustTech believes that exceptional service and strong relationships remain the foundation of client satisfaction.
“Achieving 100% client retention in our Managed IT division is something we are incredibly proud of,” said Joshua Justice, Founder, Owner & President of JustTech. “Our clients have choices when it comes to their technology partners, and we never take their trust or loyalty for granted. This accomplishment is a direct reflection of our incredible team members who work hard every day to deliver outstanding service and our loyal clients who continue to place their confidence in JustTech.”
Comprehensive Managed IT Services That Businesses Can Depend On
JustTech provides businesses and organizations with comprehensive Managed IT Services designed to improve productivity, strengthen cybersecurity, minimize downtime, and simplify technology management.
Our Managed IT Services include:
- Proactive IT Monitoring and Management: Continuous monitoring and maintenance of networks, servers, computers, and critical technology infrastructure to identify and resolve potential issues before they disrupt business operations.
- Help Desk and Technical Support: Responsive IT support from experienced technology professionals who understand the importance of keeping employees productive and businesses operating efficiently.
- Cybersecurity Solutions: Layered cybersecurity protection, including endpoint security, threat monitoring, email security, and solutions designed to help protect organizations against evolving cyber threats.
- Cloud Services and Microsoft 365 Support: Cloud-based solutions, Microsoft 365 administration, migration assistance, and ongoing support to help businesses collaborate securely and efficiently.
- Data Backup and Disaster Recovery: Business continuity solutions that help protect critical information and enable organizations to recover from unexpected disruptions.
- Network Infrastructure and Wi-Fi Solutions: Professional design, deployment, management, and support of wired and wireless business networks.
- IT Consulting and Technology Planning: Strategic guidance to help organizations make informed technology investments, plan for future growth, and align their IT infrastructure with business objectives.
- Onsite and Remote IT Support: Flexible support options that provide businesses with access to knowledgeable IT professionals when and where they need assistance.
By offering a comprehensive range of technology services, JustTech serves as a trusted IT partner, allowing clients to focus on running and growing their businesses while our team manages their technology needs.
Learn more about JustTech’s Managed IT Services.
Serving Businesses Throughout the Mid-Atlantic Region
Headquartered in La Plata, Maryland, JustTech serves businesses, nonprofit organizations, educational institutions, professional services firms, and other organizations throughout the Mid-Atlantic region.
Our geographic service area includes:
- Maryland: Southern Maryland, Capitol Region, Annapolis, and surrounding communities.
- Washington, D.C.: Businesses and organizations throughout the nation’s capital.
- Northern Virginia: Arlington, Alexandria, Fairfax, Tysons, Reston, Leesburg, Woodbridge, and surrounding communities.
- Shenandoah Valley and Western Virginia: Winchester, Harrisonburg, Staunton, Lexington, Christiansburg, and surrounding areas.
- North Eastern Virginia and Virginia Northern Neck: Fredericksburg, Stafford, Spotsylvania and surrounding areas.
- North Central West Virginia: Morgantown, Clarksburg and other communities throughout our service territory.
- West Virginia/Kentucky/Ohio Tri-State Region: Charleston, Huntington, Ashland, Portsmouth and surrounding areas.
JustTech combines the capabilities and resources of an established regional technology provider with the personalized attention and responsiveness that clients expect from a dedicated local IT partner.
Whether supporting a small business with a single office or an organization with multiple locations, JustTech is committed to providing dependable IT support and technology solutions that help clients succeed.
More Than 600 Client Reviews and an Outstanding 4.90 Star Rating
Client retention is only one measure of customer satisfaction. JustTech also values the feedback clients provide about their experiences working with our team.
On ProvenExpert, an independent, third-party review aggregation platform, JustTech has received more than 600 client reviews and maintains an outstanding average rating of 4.90 out of 5 stars.
These reviews reflect the experiences of clients who depend on JustTech for technology solutions, technical expertise, and customer support.
Client feedback regularly reinforces the importance of responsive communication, knowledgeable team members, dependable service, and strong business relationships.
JustTech uses client feedback to recognize outstanding employee performance, identify opportunities for improvement, and continuously strengthen the customer experience.
We are extremely grateful to the clients who take the time to share their experiences and recognize the JustTech team members who consistently go above and beyond.
View JustTech’s client reviews on ProvenExpert.
Our People Make the Difference
Technology is at the center of what JustTech does, but our people are the reason clients continue to choose us.
From our Help Desk and Network Engineers to our Field Technicians, Account Managers, and Administrative Team, every JustTech employee plays an important role in delivering the exceptional service our clients deserve.
Our approach is built on responsiveness, accountability, technical expertise, and a genuine commitment to our clients’ success.
Achieving 100% Managed IT client retention during Q3 2026 is a significant milestone, but it also reinforces our responsibility to continue earning our clients’ business every day.
We sincerely thank our dedicated team members for their hard work and our valued clients for their continued trust, loyalty, and partnership.
Partner with JustTech for Your Managed IT Services
Are you satisfied with your current IT provider? Is your business receiving the proactive support, cybersecurity protection, and technology guidance it deserves?
Whether your organization is looking to replace an existing IT provider, strengthen its cybersecurity defenses, improve network performance, or develop a more strategic approach to technology management, JustTech is ready to help.
Discover why businesses throughout Maryland, Washington, D.C., Virginia, West Virginia, Kentucky and Ohio continue to trust JustTech with their technology needs.
We invite you to contact JustTech to learn more about partnering with our team for Managed IT Services and IT Support.
Ready to get started? Complete our Initial Network Questionnaire today. This questionnaire helps our team better understand your organization’s existing technology environment, IT challenges, and business needs so we can begin developing a customized solution.
Experience the JustTech difference — exceptional people, dependable technology, and partnerships built to last.
👉 Contact JustTech for more information.

About Just·Tech
JustTech is an award-winning technology company celebrating 20 years of serving organizations across the Mid-Atlantic region. A 2020 & 2021 Inc. 5000 honoree and a 2023 & 2024 CRN MSP 500 designee, JustTech supports more than 2,000 organizations with comprehensive Print Solutions, Managed IT & Network Services, Cloud Fax, PrintAnyWay™ print management software, and custom Xerox® App Solutions. As a Xerox Signature Partner, the company provides the full line of Xerox multifunction copiers and printers, backed by local service and support, currently managing thousands of devices that produce millions of pages each month.
JustTech delivers proactive, enterprise-level technology support to small businesses, nonprofits, schools, and religious organizations through both remote and onsite services. Their Managed IT and Supplemental IT offerings focus on cybersecurity, cloud solutions, network performance, and business continuity—helping organizations operate more efficiently while reducing risk and downtime.
Headquartered in the Mid-Atlantic, JustTech serves clients across the Washington, DC metropolitan area (including Virginia and Maryland), Southern Maryland, Northern Virginia, the Shenandoah Valley, the Eastern Panhandle of West Virginia, the Northern Neck and Fredericksburg region of Virginia, Central and Southwest Virginia, North Central West Virginia, and the WV/KY/OH Tri-State region.
Learn more at JustTech.com or contact JustTech to discover how a local, full-service technology partner can support your organization’s growth.
