I wanted to send a brief note to thank you for taking the time to tell us about the updates on our C8045 Xerox machine. The service that you, Archie, Gary and Roger provide to Sacred Heart of Jesus is very valuable to us. We appreciate your responsiveness to our needs. We look forward to working with you for many years to come.
Sharon M. Gormas, Sacred Heart of Jesus Catholic Church (Winchester, VA)
We have appreciated the prompt and friendly service of Just Tech. If ever a situation arises, they are within a phone call or email away, and the problem is solved within a day if not same day. It is a comfort to know you have a service you can depend on. It is a blessing to have a service that is a friend.
Office Manager, Abundant Life Church (Stephens City, VA)
You are fantastic and your service is awesome! I teach my folks, “Always under promise and over deliver!” You have always been concise, clear, and consistent… Thank you!
Dr. Wilson Morales, Encounter Christian Center (Charlotte Hall, MD)
The one thing I can say truly about JustTech is their professional staff is attentive to the needs of their customers. Our equipment need is small on the scale of most businesses, though when a need arises I can contact, Ed Warren, our Accounts Manager, and get immediate answers and “solutions”.
T. Darlene Yorkshire, Church of Christ in St. Mary’s County (California, MD)
The Xerox is working great. I just wanted to extend our thanks for the great customer service you all provide. From my first inquiry to the present you all have been great and the service extraordinary. A special thank you to Alex for the service provided in evaluating our needs and helping us with the best products for our needs. Oak Grove and I look forward to a great relationship with JustTech.
Pastor Dockett, Oak Grove Missionary Baptist Church (Nanjemoy, MD)
This is to let you know that your IT representative, Michael did an excellent job yesterday,Tuesday, May 1 troubleshooting and ultimate fixing our wireless problem at Patuxent Presbyterian Church. He arrived promptly, was knowledgeable about the equipment, and went above and beyond expectations to ensure that all our office equipment functioned properly (before he left). In addition, he was polite, personable and cooperated with the staff and church members. We would like you to know that we are extremely appreciative of Michael’s prompt and efficient service and will not hesitate to call on him again should we experience any other difficulties.
Karen Rochelle, Patuxent Presbyterian Church (California, MD)
JustTech recently became our IT provider and we could not be more pleased. They have been very attentive to our needs and very prompt in responding to any technical issue we have had. JustTech understands there is a human element to IT issues called customer service, and they consistently deliver outstanding courteous customer service that exceeds all expectations!
Vic Simpson, Emmanuel Baptist Church (Huntingtown, MD)
We work with many churches & religious organizations and have observed some common challenges:
Creating high impact event programs, fliers and letters.
Studies show that color increases attention by 82%, improves remembrance by 39%, increases comprehension by 73%, and reduces time reading documents by 70%. Just·Tech provides a full line of color printing products from desktop printers to multifunction devices. We offer PCL and PostScript print drivers as well as optional Fiery print server for color matching.
Quick response time for service concerns on office printing technology.
Just·Tech provides local support and fast response for service concerns on your office printers and copiers. Our technicians are highly skilled, have much experience and receive ongoing training. During a service visit, we proactively inspect your entire unit to ensure there are no other issues.
Creating meaningful scanning workflows.
Creating and following a meaningful scanning workflow is important for many religious organizations. With our Xerox multifunction printers, there are many scanning options available, including: scan to email, network scan, scan to folder and scan to cloud programs including DropBox, Office365 and SharePoint.
Increasing efficiencies with office printing process.
With our managed print solutions, we can centralize the management of all your desktop printers from multiple manufacturers (Xerox, HP, Brother & Dell). We can take control of your print activities and reduce your costs by up to 30%. We also provide automatic supply ordering and replenishment with no user intervention required.
With the Support Connect App, users can request service, request supplies, provide feedback and order Xerox Eco Boxes for easy return and recycling of supplies right from the Xerox device user interface! This simple and easy process also provides faster resolution to incidents as needed information to resolve the task is automatically sent from the app including the serial number, meter reads, all supply statuses (including toner, drum, fuser, etc) and all fault codes.
Greater productivity with proactive network support and seamless 3rd party software integration.
We provide network management and IT solutions to many organizations. We specialize in proactive support & cloud security services and provide remote and on-site support. Many religious organizations utilize 3rd party software for day to day operations and we have vast experience in integrating unique software.
Increased security in the organization and at all points of access to the network.
Xerox Image Overwrite Security provides a triple pass overwrite algorithm to ensure all data is unrecoverable after every copy, print, scan and fax job is performed on a multifunction printer. When performed after every job, Image Overwrite is fast. Also, Xerox is the only vendor to provide McAfee built-in security that protects the multifunction printers from outside threats. Nothing can run on the device unless whitelisted.
With our Network Security Solution, we protect your network against internal and external threats. This advanced firewall protection provides wireless protection as well which is often an overlooked vulnerability in customers’ networks. When employees and guests connect to clients’ WiFi, the clients’ networks are susceptible from anything on these mobile devices. With our solution, new threats are protected against as they are discovered ensuring you have the latest protection for your network and that information is secure and safe!
Our DNS Protection for workstations (computers & laptops) is a cloud security platform that provides the first line of defense against threats (including many ransomware type attacks) on the internet wherever users go. This solution blocks malicious destinations before a connection is ever established. This is an additional layer of network security and content filtering and highly recommended to prevent intruders.
New software and firmware is released on a regular basis for copiers and printers. This software is traditionally updated manually by the end user which can leave devices with out of date software and networks susceptible to recent network threats. With the Firmware Connect App, when firmware and software updates are released by Xerox and approved by JustTech, updates to the copiers and printers are overnight. This ensures devices have the latest software updates which include security patches for newly discovered threats and that information on the network is protected!