JustTech is actively seeking a highly skilled individual with excellent communication & organizational skills for a Customer Care Specialist (Sales Support) full-time in office position. The position will be stationed in one of JustTech’s current office locations and will virtually support all of JustTech’s clients located in 6 states and Washington, DC. This individual will report to the Director of Sales.

JustTech is a technology company specializing in providing Print Solutions, Network Solutions and App Solutions with a regional focus.

Through our Print Solutions, we offer sales and support for Xerox copiers & printers. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of impressions every month.

With our Network Solutions, we provide Managed Network Services & IT Support to more than 100 small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.

Job Duties:

  • Routinely check in on JustTech’s regional clients via phone and email.
  • Updating establishment information in CRM (or salesforce) to include contacts, account notes, tasks, and other account details.
  • Promoting all lines of JustTech’s business including print solutions, desktop/home solutions, managed network solutions, cloud fax solutions and software solutions.
  • Generating client leads.
  • Asking for Referrals
  • Fulfilling Xerox App orders for organizations around the country.
  • Communicate with customers, potential customers, and JustTech Team to keep everyone updated.
  • Other duties as assigned.

 Job Requirements:

  • A bachelor’s degree or current and relevant experience.
  • Excellent verbal communication skills.
  • Knowledge with multifunction copier and printer technology is a plus.
  • Knowledge with managed IT services is a plus
  • Excellent customer relation skills
  • Strong time management skills and ability to handle a fast-paced work environment
  • Must possess strong organization skills

We offer a robust compensation package with commission and bonus potential.

For consideration, please e-mail resume to jobs@justtech.com.

JustTech’s managing office for this position out of La Plata, MD.

Just·Tech is an Equal Opportunity Employer Veterans/Disabled.

About Just·Tech
Just·Tech, a 2020 & 2021 Inc. 5000 designee and a 2023 CRN MSP 500 honoree is a technology company and has been keeping more than 3,000 clients happy since 2006 in providing our Print Solutions, Network & IT Solutions and custom Xerox App Solutions.

Areas we support:

  • Washington DC Metropolitan area including parts of Virginia & Maryland and also Southern Maryland
  • Northern Virginia, Eastern Panhandle of West Virginia and the Shenandoah Valley in Virginia
  • North Eastern Virginia and the Northern Neck of Virginia including the cities of Fredericksburg & Stafford
  • West Central Virginia including the cities of Harrisonburg, Staunton & Charlottesville
  • South Western Virginia including the cities of Lynchburg and Roanoke
  • North Central West Virginia including the cities of Fairmont, Clarksburg & Elkins
  • Northern Panhandle of West Virginia, South Western Pennsylvania and Eastern Ohio
  • WV/KY/OH tri-state region including the cities of Huntington, Charleston, Ashland and Portsmouth

Through our Print Solutions, we offer sales and support for Xerox multifunction copiers & printers. Just·Tech is a Xerox Diamond Partner and one of the top ten Xerox partners in the country.  We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of copies & prints every month.

With our Network Solutions, we provide Managed Network Services & IT Support to hundreds of small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.

Just·Tech is the first Xerox certified Personalized Application Builder Authorized Developer in the United States. With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows. Just·Tech is the exclusive reseller in the U.S. of the most affordable and complete print management app solution, PrintAnyWay.  There are more than 100,000 apps that we have created installed on Xerox devices across the globe.

Contact us for more information.