Legal2022-01-03T21:01:47+00:00

Legal - Just Tech - Print & Office Supplies - IT Solutions

Testimonials

In my many years of dealing with office machines and support staff, I must say that JustTech has surpassed our expectations. Never have I dealt with a company staff that is more knowledgeable or that responds more quickly to helping us stay up and running. A special thank you to Solutions Specialist Lambros Svingos for the extra time and effort he has put in to making sure that we are happy with all of our machines and teaching us everything we need to know to get our work done as quickly and efficiently as possible.

April Hundley, The Masters Law Firm LLC (Charleston, WV)

We have been very pleased with the service at JustTech. Beth understands our business & has been consistent in providing us with Xerox products that work well for us. I would highly recommend them.

Harriett Sutter, The Sutter Law Firm (Charleston, WV)

JustTech LLC and Lambros Svingos have truly been a blessing in our office.  Our previous copier company were unable to provide the comprehensive and hands-on customer service we currently get from the JustTech family.  Lambros is a knowledgeable asset that has taken every question we have had and gotten a workable solution for our office.  Lambros and JustTech were able to tailor our Xerox to our office’s needs and desires.  The support staff are always responsive and friendly.  JustTech and Lambros have gone above and beyond our expectations.  We are so happy with our Xerox, Lambros and JustTech and we highly recommend them to anyone for their office solutions

Kristina Saunders, Wooton, Davis Hussell & Ellis PLLC (Charleston, WV)

JustTech is a great company to work with. They made sure that our transition over to Xerox machines was smooth and timely. They also have great support staff who are kind and patient and willing to help teach you how to use it and set it up properly.

Davis, Upton, Palumbo & Dougherty (Prince Frederick, MD)

JustTech has provided great service for our Xerox copier. We always have the supplies we need and they are always quick to respond when we have a problem.

Melissa Lucas, Vital & Vital, L.C. (Huntington, WV)

We work with many legal firms and have observed some common challenges:

Updating technology without causing disruption to organization’s productivity.

Just·Tech has local network analysts and trainers to assist with new copier and printer installations.  We coordinate with the delivery team to decrease your downtime and to get you up and running as quickly as possible.

Billing recovery for client related work.

With Xerox Standard Accounting (XSA), billing back clients for related work is simple to set-up and to manage.  Copy, Print, Fax and Scan jobs can all be tracked using a code assigned to each client.  Usage reports may be printed from the multifunction printer or downloaded from the web interface.   XSA is available on many standalone and desktop Xerox models.

PrintAnyWay provides even more control and security with office printing and copying. This solution also furthers simplifies print charge backs to clients. PrintAnyWay is a print management software provided exclusively by JustTech in the United States. PrintAnyWay provides full functionality including authentication, accounting & Follow-User printing for compatible Xerox multifunction printers and desktop printers and accounting only for any brand of multifunction printer and desktop printer.

For law firms, recouping costs is very important. PrintAnyWay can be used to charge back client documents that have been printed and cover this cost. Reports may be generated at anytime or on a schedule and automatically sent.

The PrintAnyWay Mobile App provides users an additional interface for authentication and to manage their secure printing in compatible Xerox multifunction printers and desktop printers. New features to the mobile app allow users to verify their print history, check final job status, printing date and time, as well as the number of pages printed.

Protecting clients’ personal identification information.

With the Auto-Redaction App for Xerox multifunction printers, you can remove sensitive and personally identifiable information (PII) from an entire document in seconds. Any personally identifiable information (PII) — names, phone numbers, emails, Social Security numbers, dates of birth — is automatically redacted from official documents with this app thereby protecting client information.

Seamlessly transitioning to a secure cloud fax solution.

Most major phone carriers have announced upcoming discontinuation of analog phone lines and many clients will still need a way to fax in the future. Faxing with Voice Over IP is highly unreliable and not supported by multifunction printer manufacturers. JustTech provides a reliable and secure cloud faxing solution for clients. Many organizations are also moving to cloud fax services because of the significant monthly cost savings as compared to having an analog fax line and the cost savings of not having long distance costs.

With all cloud fax services, clients have to scan in documents and then attach them to an email or upload them to a web portal to send the documents via fax.  A complaint commonly received from clients is how long it takes to fax hard copy documents with cloud fax services because of the multiple steps involved (scan, upload, etc.).  The CloudFax Connector App for Xerox multifunction printers solves this challenge and allows sending hard copy documents through JustTech’s Cloud Fax service as easy as it is with a traditional fax.  Simply scan in and fax!

Migrating on-premises print servers to the cloud.

For many clients, moving servers to the cloud is a key objective and for some, the only on-premises servers remaining are print servers. JustTech provides a reliable and secure cloud print server solution for clients. This cloud solution simplifies printer driver management and eliminates on-premises print servers and also improves network security. JustTech’s Cloud Print Server is a true SaaS (Software as a Service) platform that provides companies of every size an easy to use, scale, serverless printing infrastructure. This platform supports native print drivers while keeping print jobs local.

Providing a simple way for guests to print from their mobile devices.

With the free @PrintByXerox app, users email from their mobile phone or tablet the documents they wish to print to Print@PrintByXerox.com and they receive a code back. The user types the code into the free Print@PrintByXerox App on the Xerox multifunction printer and the documents are instantly printed. Documents to be printed are pulled from the cloud and the user’s mobile device does not have to be on the client’s network. This solution provides an easy and secure mobile print solution!

Maintaining the use of Scan to Email.

Studies have shown that Scan to Email is still the #1 way users scan on multifunction printers in the United States. A break in the connection of Scan to Email can be caused by several reasons including a password change for the email account and settings changed by the email provider. When this happens, Scan to Email stops working and the user has to place a service call. The free Email Connect App (developed by JustTech) allows the user to enter in their email address and password and then select their email provider on the Xerox multifunction printer. Updated Scan to Email settings are instantly written to the Xerox device and Scan to Email is again working!

Creating meaningful scanning workflows.

Creating and following a meaningful scanning workflow is important for many legal firms.  With our Xerox multifunction printers, there are many scanning options available, including: scan to email, network scan, scan to folder and scan to cloud programs including DropBox, Office365 and SharePoint.

Increasing efficiencies with office printing process.

With our managed print solutions, we can centralize the management of all your desktop printers from multiple manufacturers (Xerox, HP, Brother & Dell). We can take control of your print activities and reduce your costs by up to 30%.  We also provide automatic supply ordering and replenishment with no user intervention required.

With the Support Connect App, users can request service, request supplies, provide feedback and order Xerox Eco Boxes for easy return and recycling of supplies right from the Xerox device user interface!  This simple and easy process also provides faster resolution to incidents as needed information to resolve the task is automatically sent from the app including the serial number, meter reads, all supply statuses (including toner, drum, fuser, etc) and all fault codes.

Greater productivity with proactive network support and seamless 3rd party software integration.

We provide network management and IT solutions to many organizations.  We specialize in proactive support & cloud security services and provide remote and on-site support.  Many technology organizations utilize 3rd party software for day to day operations and we have vast experience in integrating unique software.

Increased security in the office and at all points of access to the network.

Xerox Image Overwrite Security provides a triple pass overwrite algorithm to ensure all data is unrecoverable after every copy, print, scan and fax job is performed on a multifunction printer.  When performed after every job, Image Overwrite is fast.  Also, Xerox is the only vendor to provide McAfee built-in security that protects the multifunction printers from outside threats.  Nothing can run on the device unless whitelisted.

With our Network Security Solution, we protect your network against internal and external threats.  This advanced firewall protection provides wireless protection as well which is often an overlooked vulnerability in customers’ networks.  When employees and guests connect to clients’ WiFi, the clients’ networks are susceptible from anything on these mobile devices.  With our solution, new threats are protected against as they are discovered ensuring you have the latest protection for your network and that information is secure and safe!

Our DNS Protection for workstations (computers & laptops) is a cloud security platform that provides the first line of defense against threats (including many ransomware type attacks) on the internet wherever users go. This solution blocks malicious destinations before a connection is ever established. This is an additional layer of network security and content filtering and highly recommended to prevent intruders.

New software and firmware is released on a regular basis for copiers and printers.  This software is traditionally updated manually by the end user which can leave devices with out of date software and networks susceptible to recent network threats. With the Firmware Connect App, when firmware and software updates are released by Xerox and approved by JustTech, updates to the copiers and printers are overnight.  This ensures devices have the latest software updates which include security patches for newly discovered threats and that information on the network is protected!

Scan and print (or copy) a document at the same time.

Often times, users need to copy a document and scan it to a repository at the same time. Common applications are drivers’ licenses, health insurance cards, financial information, etc. The Scan with Print App for Xerox multifunction printers combines common multi-function printing & scanning tasks into one, easy to use app. Simply save presets to perform multiple tasks in a single scan, such as scanning to a location and receiving a print simultaneously on a Xerox device.

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We recently received feedback from a new client of ours in Charleston, West Virginia: Wooton, Davis, Hussell & Ellis PLLC, Attorneys At Law. JustTech LLC and Lambros Svingos have truly been a blessing in our office.  Our previous copier company were unable to provide the comprehensive and hands-on customer service [...]

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