Recent Client Feedback on JustTech's Service Team

JustTech provides local onsite and remote IT and technical support service to our clients. We wanted to share some recent feedback we have received.

Hello Joshua, where do I start, you have an amazing employee named Derron Washington. He helped me work out the issue with our copier today Monday the 27th of November. He has such patience and knowledge of what I needed to do. I can’t express enough just how great he was. You are lucky to have him. Don’t let anyone capture him. Thank you!

Lori Hudson General Manager of Glory Days Antiques (Newburg, MD)

I just wanted to let you know that Ovi was a great help and went above and beyond duty to help us out with our Xerox machine this morning!!!!
He is very polite and was on time too! Really nice guy.

Trish Sophia, Sheridan-MacMahon, Ltd. (Middleburg, VA)

I just wanted to send you an email to let you know about a great experience I had with one of your employees. I had a problem with my internet this morning. I ended up getting that resolved with Breezeline but in the process messed up all my printers. I called you Help Desk and Derron Washington helped me. He went above and beyond to help me get my issues solved so much so that I felt the need to let you know what a great job he’s doing. Derron is the type of person that will always help JustTech be the go to company for all of our needs.

Robert Bradley, American Printing & Signs (King George, VA)

Just Tech manages all our Xerox printing and copying services! They are great and respond quickly.

Matt Wood, West Virginia State University (Institute, WV)

Thank goodness Andy was able to remote in and help me this morning! He was so patient with my pastor-level understanding of the machines, and very professional. After troubleshooting things for a while, he figured out what was happening, and I was then able to print the newsletter. Thank you for hiring such helpful, professional people for your team!

Rev. Melanie Lewis, Christ Church (Milwood, VA)

Bob and Jennifer have been wonderful to work with over the years. They are always available to work with us and help us meet our needs. They are prompt and efficient and always full of ideas. I have called upon them when I have a problem and they are always willing to explore options and assist us in moving forward with any of our needs. I would highly recommend them to anyone looking for copier/printer services.

Gerry Schmidt, Valley Health Systems (Morgantown, WV)

About Just·Tech
Just·Tech, a 2020 & 2021 Inc. 5000 designee and a 2023 CRN MSP 500 honoree is a technology company and has been keeping more than 2,000 clients happy since 2006 in providing our Print Solutions, Network & IT Solutions and custom Xerox App Solutions.

Areas we support:

Washington DC Metropolitan area including parts of Virginia & Maryland and also Southern Maryland
Northern Virginia, Eastern Panhandle of West Virginia and the Shenandoah Valley in Virginia
North Eastern Virginia and the Northern Neck of Virginia including the cities of Fredericksburg & Stafford
West Central Virginia including the cities of Harrisonburg, Staunton & Charlottesville
South Western Virginia including the cities of Lynchburg and Roanoke
North Central West Virginia including the cities of Morgantown, Fairmont, Clarksburg & Elkins
WV/KY/OH tri-state region including the cities of Huntington, Charleston, Ashland and Portsmouth

Through our Print Solutions, we offer sales and support for Xerox multifunction copiers & printers. Just·Tech is a Xerox Diamond Partner and one of the top ten Xerox partners in the country. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of copies & prints every month.

With our Network Solutions, we provide Managed Network Services & IT Support to hundreds of small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.

Just·Tech is the first Xerox certified Personalized Application Builder Authorized Developer in the United States. With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows. Just·Tech is the exclusive reseller in the U.S. of the most affordable and complete print management app solution, PrintAnyWay. There are more than 100,000 apps that we have created installed on Xerox devices across the globe.